Privacy Policy

Grand River Raceway Elements Casino Grand River Privacy Policy

At Grand River Raceway Elements Casino Grand River, we are committed to protecting your privacy and confidentiality when interacting with our website, casino floor, or participating in promotions. This policy explains how we collect, use, disclose, and safeguard the personal information you provide us.

Collection of Personal Information

We may collect personal information from various sources:

You: We receive information directly from you through registration forms, surveys, contests, and other promotional activities.
Third Parties: We obtain data from partners who refer users to our website or services. These third-party providers may also supply us with contact details for individuals.

Use of Personal Information

We use the collected personal information primarily for:

Processing applications, account management, and customer support
Enhancing and tailoring user experiences based on preferences and behaviors
Marketing, promoting, and communicating new features, products, and events through various media channels

Disclosure of Personal Information

In some cases, we may share your data with the following parties:

Our partners and service providers for operational or promotional purposes, under strict confidentiality agreements.
Regulatory authorities as required by law or to fulfill obligations related to age verification or problem gaming policies.

Data Security Measures

We employ best-in-class security measures to safeguard personal information against unauthorized access. This includes encryption technology, secure server connections (HTTPS), and ongoing system maintenance updates. We follow standard operating procedures for managing customer data in accordance with applicable laws and regulations.

Cookie Policy

Our website uses cookies or similar technologies (collectively "Cookies") which collect anonymous data about your online behavior, device details, IP address, browsing history, search queries, etc. These Cookies are used to tailor content to your preferences, enhance user experiences, personalize marketing communications, analyze web performance and functionality.

Your Choices

You can exercise control over some of the ways we process your personal information by:

Updating account settings or profile information
Cancelling registrations for specific services or promotions
Contacting customer support about any data usage concerns

However, you will continue to receive marketing communications until you actively opt-out. This policy outlines our general practices and may not include every instance where we collect, use, or disclose personal information.

Accountability

We acknowledge that individuals have the right to control their own personal data and respect these rights when processing this information in accordance with applicable laws.